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Ear of corn, part of the corn supply chain

Corn Supply Chain: 5 Critical Steps From Farm to Final Product

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Understanding the Corn Supply Chain. Corn is a staple crop in the United States, finding its way into countless products and services. This document explores the journey of corn from the farmer’s field to various end uses, highlighting the interconnected roles of seemingly disparate entities like Norfolk Southern, InSource Technologies, Fritos, Marathon Petroleum, and local farmers.

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proactive customer service

Proactive Customer Service: #1 Path to Building Relationships and Ensuring Quality

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Do you remember the last time you had an issue with a product, and you just wanted answers? Instead, YOU answered all the questions – to the automated voice on the other end. Or wait. There’s another option. Just follow this link, create an account, tell us what is wrong, and we will get back to you in a few business days. In today’s contract manufacturing and business to business world, exceptional customer service is no longer a luxury, but a necessity. It’s the cornerstone of customer loyalty and a powerful differentiator. This article explores how embracing proactive customer service, especially with a human touch, can significantly enhance customer satisfaction and drive business success.

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a cup of coffee with a liquid in it

Refrigeration Keeps your Coffee Creamer Cold – 4 Great Reasons to Contact InSource Now!

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“InSource in the Wild” Series – #2 Refrigeration Keeps Coffee Creamer Cold You know the feeling: you have been driving for a while, and drowsiness starts setting in, but you have some distance to go. In order not to be a danger to others, you pull into a truck stop or convenience store, for a

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Changing to Flammable Refrigerants – How Can InSource Help?

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[This is the 3rd installment in a multi-part series on Refrigeration. Click here to start reading from the first article.] Refrigeration equipment is in InSource’s DNA, so to speak. Our founder spent his early career at another company designing and building equipment for refrigerant recycling/recovery.   In 1997, he decided to start InSource as a contract manufacturing company

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The Future is Flammable

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[This is part of a multi-part series on Refrigeration. Click here to read the first article.] Now that we’ve reviewed the history of refrigerants, let’s look at the upcoming 4th generation of refrigerants. Two major events set the stage for Gen 4 refrigerants. First was the Kigali Amendment to the Montreal Protocol, which was a

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